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Ship Ratings AIDAstella

customer evaluation for AIDAstella (Travel period January 2025) from Arthur Kurz

Arthur Kurz
2.1 / 5
22 days South East Asia with AIDAstella
AIDA wird immer weniger attraktiv durch hohe Zusatzkosten, schlecht geschultes deutsches Personal, welches immer deutlicher zeigt: Inkompetenz, geringe Kundenfreundlichkeit, versteckte Zusatzkosten, Geringer werdende Schiffsqualität, wenig Verständnis für den Kunden aufbringt, gepaart mit weiteren hohen Anforderungen während der Schiffsreise. Eine Empfehlung für AIDA kann ich nicht mehr aussprechen. Insbesondere ist aufgefallen, dass durch eine schlechte Klimatisierung des Schiffs, ein hoher Krankenstand vorherrschte: Unterkühlung, welche nahezu alle Gäste mit einer Erkältung und starkem Husten belegte.
Examined client We guarantee the authenticity of this evaluation.
The e-hoi customer is verifiable traveled by this ship.
Has made 5 cruises

Travel data

Journey time:
January 2025
Journey duration:
22 days
Destination:
South East Asia
Countries:
Thailand, Vietnam, Indonesia, Cambodia, Singapore
Harbours:
Laem Chabang - Bangkok (Thailand), Surabaya (Java, Indonesia), Singapore (Singapore), Bali (Indonesia), Semarang (Java, Indonesia), Ko Samui (Thailand), Sihanoukville / Kâmpóng Saôm (Cambodia), Lembar (Lombok, Indonesia), Phu Quoc (Vietnam)
Type of cabin:
Inside
Away on a trip:
Couple
Accompanying children:
None
Type of cruise:
Loose & casual

Evaluation categories

Ship
Cabin
Routes
Gastronomy
Restaurants
bars
Entertainment
Sport
Wellness
service check-in & check-out
More information

Ship

2.3 / 5
overall impression:
2.0 / 5
state:
2.0 / 5
cleanness:
3.0 / 5
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Cabin

1.5 / 5
overall impression:
1.0 / 5
cleanness:
4.0 / 5
Facilities:
1.0 / 5
Size:
1.0 / 5
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Routes

overall impression:
4.0 / 5
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Gastronomy

3.3 / 5

Restaurants

Quality of the food and drinks:
4.0 / 5
Variety on offer:
4.0 / 5
Friendliness of the staff:
4.0 / 5
cleanness:
4.0 / 5
Atmosphere:
4.0 / 5
favourite restaurant
Marktreszaurant

bars

Quality of drinks:
1.0 / 5
Variety on offer:
1.0 / 5
Friendliness of the staff:
2.0 / 5
Value-for-money:
1.0 / 5
Atmosphere:
1.0 / 5
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Entertainment

1.0 / 5
overall impression:
1.0 / 5
Quality of the show programme:
1.0 / 5
Variety on offer:
1.0 / 5
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Sport

2.8 / 5
overall impression:
2.0 / 5
Quality of the sports offers:
4.0 / 5
Variety on offer:
3.0 / 5
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Wellness & swimming pool area

2.5 / 5
overall impression:
3.0 / 5
Quality of the spa/wellness offers:
4.0 / 5
Variety on offer:
3.0 / 5
price-performance ratio spa:
1.0 / 5
Cleanliness of the pool area:
1.0 / 5
Size of the pool area:
1.0 / 5
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service check-in & check-out

1.4 / 5
overall impression:
1.0 / 5
kindness and competence...
 
... at reception:
1.0 / 5
... of the cabin crew:
4.0 / 5
... of the whole staff:
2.0 / 5
... at check-in:
1.0 / 5
... at check-out:
1.0 / 5
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More information

Estimate of the average age on board:
70
Recommended dress on board
Sporty elegant
Recommended for cruise type
Loose & casual
Value-for-money
poor
Unavoidable additional costs on board
Less than 50 € per day
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