Assistance! Translate this rating into English.

Ship Ratings MSC Fantasia

customer evaluation for MSC Fantasia (Travel period November 2018) from e-hoi cruise fan

e-hoi cruise fan

2.6 / 5

20 days Mediterranean with MSC Fantasia

Wij gaan goed nadenken voor we weer MSC boeken, maar voortaan altijd een kleiner Schip en kijken goed naar de prijs/ kwaliteit verhouding.

Examined client

Has made 16 cruises

Travel data

Journey time:

November 2018

Journey duration:

20 days

Destination:

Mediterranean

Countries:

Italy, France, Spain, Brazil, Morocco

Harbours:

Ilhéus (Bahia, Brazil), Rio de Janeiro (Brazil), Salvador de Bahia (Brazil), Málaga (Spain), Barcelona (Spain), Genoa (Italy), Marseille (France), Palma (Mallorca, Balearic Islands), Arrecife (Lanzarote, Canary Islands), Casablanca (Morocco), Santa Cruz de Tenerife (Tenerife, Canary Islands), Cartagena (Spain)

Type of cabin:

Balcony

Away on a trip:

Couple

Accompanying children:

None

Type of cruise:

Classical & elegant

Evaluation categories

service check-in & check-out

More information

Ship

3.0 / 5

overall impression:

3.0 / 5

state:

3.0 / 5

cleanness:

3.0 / 5

Description

Mooi schip maar voor ons te groot vooral in-checken was drama in Genua

Cabin

3.0 / 5

overall impression:

3.0 / 5

cleanness:

3.0 / 5

Facilities:

3.0 / 5

Size:

3.0 / 5

Routes

overall impression:

3.0 / 5

Gastronomy

2.3 / 5

Description

Niveau diner en lunch veel minder als dat wij gewend waren bij MSC,vooral keuze-menu was zeer beperk.

Restaurants

Quality of the food and drinks:

2.0 / 5

Variety on offer:

2.0 / 5

Friendliness of the staff:

3.0 / 5

cleanness:

2.0 / 5

Atmosphere:

3.0 / 5

bars

Quality of drinks:

3.0 / 5

Variety on offer:

3.0 / 5

Friendliness of the staff:

3.0 / 5

Value-for-money:

2.0 / 5

Atmosphere:

3.0 / 5

Entertainment

2.0 / 5

overall impression:

2.0 / 5

Quality of the show programme:

2.0 / 5

Variety on offer:

2.0 / 5

Sport

2.5 / 5

overall impression:

2.0 / 5

Quality of the sports offers:

3.0 / 5

Variety on offer:

3.0 / 5

Wellness & swimming pool area

2.4 / 5

overall impression:

2.0 / 5

Quality of the spa/wellness offers:

3.0 / 5

Variety on offer:

2.0 / 5

price-performance ratio spa:

3.0 / 5

Cleanliness of the pool area:

3.0 / 5

Size of the pool area:

3.0 / 5

service check-in & check-out

1.8 / 5

overall impression:

1.0 / 5

kindness and competence...

... at reception:

2.0 / 5

... of the cabin crew:

3.0 / 5

... of the whole staff:

3.0 / 5

... at check-in:

1.0 / 5

... at check-out:

4.0 / 5

Description

In-checken was drama zeer lange wachttijden en Aurea was onbekend en ook geen voorrang!!!!! Echter het uit-checken en transfer in Rio was perfect verzorgd wij werden met begeleiding in taxi naar vliegveld gebracht.