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e-hoi only acts as the mediator of the trip on offer, unless otherwise explicitly stated. Therefore, the general terms and conditions of the respective travel operators are generally valid.
Please click on the following links to display the terms and conditions of e-hoi in its function as travel agent, as well as the terms and conditions of the travel insurance by HanseMerkur as offered by us.
Initial information about travel insurance
Ombudsman of the Swiss Travel Industry
P.O. Box CH, 8038 Zurich
Phone: +41 (0)44 485 45 35
E-mail:
Next to these conditions, the general terms and conditions of the respective tour operator apply to each cruise on our website.
These will be provided to you both on the product page of the chosen cruise and before completion of the booking. Again, they are displayed in the overview of all organizers shown below. Please click on the name of the respective tour operator to view their general terms and conditions in PDF format: