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  5. Evaluation 119484
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Ship Ratings MSC Fantasia

customer evaluation for MSC Fantasia (Travel period October 2018) from e-hoi cruise fan

e-hoi cruise fan
2.6 / 5
8 days Mediterranean with MSC Fantasia
Die Route und das Schiff waren ok, nur die Serviceleistung im Buffetrestaurant war ungenügend.
Examined client We guarantee the authenticity of this evaluation.
The e-hoi customer is verifiable traveled by this ship.
Has made 21 cruises

Travel data

Journey time:
October 2018
Journey duration:
8 days
Destination:
Mediterranean
Countries:
Italy, France, Spain
Harbours:
Ajaccio (Corsica, France), Barcelona (Spain), Civitavecchia / Rome (Italy), Genoa (Italy), Palma (Mallorca, Balearic Islands), La Spezia (Italy), Cannes (France)
Type of cabin:
Inside
Away on a trip:
Couple
Accompanying children:
None
Type of cruise:
Loose & casual

Evaluation categories

Ship
Cabin
Routes
Gastronomy
Restaurants
bars
Entertainment
family-friendliness
Sport
Wellness
service check-in & check-out
More information

Ship

2.8 / 5
overall impression:
3.0 / 5
state:
3.0 / 5
cleanness:
2.0 / 5
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Cabin

3.5 / 5
overall impression:
3.0 / 5
cleanness:
4.0 / 5
Facilities:
4.0 / 5
Size:
4.0 / 5
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Routes

overall impression:
5.0 / 5
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Gastronomy

1.8 / 5
Description
Der Service im Buffetrestaurant war ungenügend. Oft lagen die Essensreste der Gäste von vorher unterem Tisch. Ich fand es ekelig. Den Servicekräften störte es nicht.

Restaurants

Quality of the food and drinks:
3.0 / 5
Variety on offer:
2.0 / 5
Friendliness of the staff:
3.0 / 5
cleanness:
1.0 / 5
Atmosphere:
2.0 / 5

bars

Quality of drinks:
3.0 / 5
Variety on offer:
3.0 / 5
Friendliness of the staff:
3.0 / 5
Value-for-money:
2.0 / 5
Atmosphere:
3.0 / 5
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Entertainment

Description
nicht genutzt
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family-friendliness

Description
nicht genutzt
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Sport

Description
nicht genutzt
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Wellness & swimming pool area

Description
nicht genutzt
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service check-in & check-out

2.0 / 5
overall impression:
1.0 / 5
kindness and competence...
 
... at reception:
3.0 / 5
... of the cabin crew:
3.0 / 5
... of the whole staff:
3.0 / 5
... at check-in:
3.0 / 5
... at check-out:
3.0 / 5
Description
war ok, geht aber bei anderen (z.B. AIDA) besser und schneller
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More information

Value-for-money
okay
Unavoidable additional costs on board
Less than 50 € per day
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