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  5. Evaluation 129815
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Ship Ratings AIDAluna

customer evaluation for AIDAluna (Travel period July 2018) from e-hoi cruise fan

e-hoi cruise fan
2.6 / 5
8 days Northern countries with AIDAluna
Eher nicht mehr mit diesem "abgewöhnen" Schiff mit argem Renovierungsstau. Highlight war der Kellner (Lionel) in "Weite Welt", von ihm können sich die Kollegen der anderen Restaurants "eine Scheibe abschneiden"! Ausflüge o. K., aber völlig überteuert - Steht in keinem Verhältnis zu dem Gebotenen.
Examined client We guarantee the authenticity of this evaluation.
The e-hoi customer is verifiable traveled by this ship.
Has made 4 cruises

Travel data

Journey time:
July 2018
Journey duration:
8 days
Destination:
Northern countries
Countries:
Germany, Norway
Harbours:
Bergen (Norway), Flåm (Aurlandsfjord, Norway), Olden (Nordfjord, Norway), Stavanger (Norway), Kiel (Germany)
Type of cabin:
Balcony
Away on a trip:
Couple
Accompanying children:
None
Type of cruise:
Classical & elegant

Evaluation categories

Ship
Cabin
Routes
Gastronomy
Restaurants
bars
Entertainment
service check-in & check-out
More information

Ship

2.0 / 5
overall impression:
2.0 / 5
state:
2.0 / 5
cleanness:
2.0 / 5
Description
Balkon verdreckt, verwöhnt, Faebabplatzungen, Balkonsicht durch verdreckte Scheibe kaum
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Cabin

1.5 / 5
overall impression:
1.0 / 5
cleanness:
2.0 / 5
Facilities:
2.0 / 5
Size:
2.0 / 5
Description
Innen o. K., Balkonzustand gruselig
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Routes

overall impression:
5.0 / 5
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Gastronomy

3.3 / 5
Description
Essen o. K., Service zum Teil HERVORRAGEND, dann auch wieder Transusen, die unaufmerksam und desinteressiert waren...

Restaurants

Quality of the food and drinks:
3.0 / 5
Variety on offer:
4.0 / 5
Friendliness of the staff:
3.0 / 5
cleanness:
3.0 / 5
Atmosphere:
2.0 / 5
favourite restaurant
Weite Welt

bars

Quality of drinks:
2.0 / 5
Variety on offer:
2.0 / 5
Friendliness of the staff:
3.0 / 5
Value-for-money:
1.0 / 5
Atmosphere:
2.0 / 5
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Entertainment

3.0 / 5
Quality of the show programme:
3.0 / 5
Variety on offer:
3.0 / 5
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service check-in & check-out

4.2 / 5
overall impression:
5.0 / 5
kindness and competence...
 
... at reception:
1.0 / 5
... of the cabin crew:
3.0 / 5
... of the whole staff:
3.0 / 5
... at check-in:
5.0 / 5
... at check-out:
5.0 / 5
Description
Service in "Weite Welt" mehr als hervorragend, in den anderen Restaurants teils muffig und unaufmerksam
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More information

Estimate of the average age on board:
60
Recommended dress on board
Formal
Recommended for cruise type
Family & fun
Value-for-money
poor
Unavoidable additional costs on board
Less than 50 € per day
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