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  4. MSC Divina
  5. Evaluation 139450
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Ship Ratings MSC Divina

customer evaluation for MSC Divina (Travel period July 2019) from Marlies Schmidt

Marlies Schmidt
3.5 / 5
8 days Western Mediterranean with MSC Divina
Der Start war leider nicht optimal, aber nach den ersten zwei Tagen ging die Erholung los. Insgesamt sehr schönes Schiff mit manchen Problemen.
Examined client We guarantee the authenticity of this evaluation.
The e-hoi customer is verifiable traveled by this ship.
Recommends the cruise
Has made 4 cruises

Travel data

Journey time:
July 2019
Journey duration:
8 days
Destination:
Western Mediterranean
Countries:
Italy, France, Spain
Harbours:
Cagliari (Sardinia, Italy), Civitavecchia / Rome (Italy), Genoa (Italy), Marseille (France), Palermo (Sicily, Italy), Palma (Mallorca, Balearic Islands), Valencia (Spain)
Type of cabin:
Balcony
Away on a trip:
Family
Accompanying children:
1
Type of cruise:
Family & Fun

Evaluation categories

Ship
Cabin
Routes
Gastronomy
Restaurants
bars
Entertainment
Sport
Wellness
service check-in & check-out
More information

Ship

3.5 / 5
overall impression:
3.0 / 5
state:
4.0 / 5
cleanness:
4.0 / 5
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Cabin

3.3 / 5
overall impression:
3.0 / 5
cleanness:
4.0 / 5
Facilities:
4.0 / 5
Size:
3.0 / 5
Description
Es war zu wenig Stauraum für alle Sachen! Für drei Personen konnten nicht alle Sachen im Kleiderschrank verstaut werden!
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Routes

overall impression:
4.0 / 5
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Gastronomy

4.5 / 5
Description
Super Service im Black Crab Restaurant (besonders mit Novi und Jefferson waren wir sehr zufrieden! super Job gemacht!) Trotz my choice dining sollte man einen Tisch reservieren und gibt es lange Warteschlangen.

Restaurants

Quality of the food and drinks:
5.0 / 5
Variety on offer:
4.0 / 5
Friendliness of the staff:
5.0 / 5
cleanness:
5.0 / 5
Atmosphere:
3.0 / 5
favourite restaurant
Black Crab

bars

Quality of drinks:
4.0 / 5
Variety on offer:
4.0 / 5
Friendliness of the staff:
3.0 / 5
Value-for-money:
3.0 / 5
Atmosphere:
3.0 / 5
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Entertainment

3.5 / 5
overall impression:
3.0 / 5
Quality of the show programme:
4.0 / 5
Variety on offer:
4.0 / 5
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Sport

3.8 / 5
overall impression:
4.0 / 5
Quality of the sports offers:
4.0 / 5
Variety on offer:
3.0 / 5
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Wellness & swimming pool area

3.9 / 5
overall impression:
4.0 / 5
Quality of the spa/wellness offers:
4.0 / 5
Variety on offer:
4.0 / 5
price-performance ratio spa:
3.0 / 5
Cleanliness of the pool area:
5.0 / 5
Size of the pool area:
3.0 / 5
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service check-in & check-out

2.6 / 5
overall impression:
2.0 / 5
kindness and competence...
 
... at reception:
3.0 / 5
... of the cabin crew:
4.0 / 5
... of the whole staff:
3.0 / 5
... at check-in:
2.0 / 5
... at check-out:
4.0 / 5
Description
Beim CheckIn wurden uns ein falsches Paket erklärt, wir habe Aurea mit All-In gebucht und bekamen die Info, dass wir nur Getränke bis 6€ inklusive hätten! Das Problem konnten wir erst nach 2Tagen klären! Einige Mitarbeiter kannten sich mit den angebotenen Getränkepaketen garnicht aus! Der Start in die Urlaubserholung war dadurch nicht optimal!
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More information

Recommended dress on board
Formal
Value-for-money
good
Unavoidable additional costs on board
Less than 50 € per day
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