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071 886 68 88
Monday to Friday from 9 a m to 12 p m and from 1 p m to 5 p m
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Ship Ratings MSC Poesia

customer evaluation for MSC Poesia (Travel period June 2022) from Peter Shaw

Peter Shaw
3.2 / 5 3 von fünf und mehr Sterne Bewertungen
8 days Northern countries with MSC Poesia
Firstly let us say we were very happy with E-hoi and would use them again Now to MSC- this was our first cruise with them but we have been on many other cruises with P&O, Holland America, Princess and Costa Positive aspects- the cruise was very affordable , the port destinations were very good, the embarkation and disembarkation was fast and well organised, the cabin and main dining room staff were efficient, the music on board was plentiful and varied Negative aspects- the food was of poor standard- dining room meals were generally well cooked, however very little variety and one had to pay for drinking water with the meal, buffet food was frequently cold, overcooked and almost inedible, the buffet staff appeared to be new to the job and usually unhelpful, excursions were overpriced as previously described often one had no option but to participate as MSC had purchased all available tickets in advance In summary-"you get what you pay for" but be aware that many things you may believe are included in the price may be deemed as extra. We would probably not go on another MSC cruise (We had considered their 2024 World Cruise)
Examined client We guarantee the authenticity of this evaluation.
The e-hoi customer is verifiable traveled by this ship.
Has made 21 cruises

Travel data

Journey time:
June 2022
Journey duration:
8 days
Destination:
Northern countries
Countries:
Germany, Denmark, Norway
Harbours:
Bergen (Norway), Eidfjord (Hardangerfjord, Norway), Copenhagen (Denmark), Oslo (Norway), Kristiansand (Norway), Warnemünde (Germany)
Type of cabin:
Inside
Away on a trip:
Family
Accompanying children:
None
Type of cruise:
Loose & casual

Evaluation categories

Ship

4.0 / 5 4 von fünf und mehr Sterne Bewertungen
overall impression:
4.0 / 5
state:
4.0 / 5
cleanness:
4.0 / 5
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Cabin

4.0 / 5 4 von fünf und mehr Sterne Bewertungen
overall impression:
4.0 / 5
cleanness:
4.0 / 5
Facilities:
4.0 / 5
Size:
4.0 / 5
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Routes

overall impression:
4.0 / 5
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Gastronomy

2.4 / 5 2 von fünf und mehr Sterne Bewertungen
Description
The bars were good, including the service dining room was good and service was very good the buffet was a great disappointment in terms of food and staff who were not well trained

Restaurants

Quality of the food and drinks:
2.0 / 5
Variety on offer:
1.0 / 5
Friendliness of the staff:
3.0 / 5
cleanness:
4.0 / 5
Atmosphere:
3.0 / 5
favourite restaurant
main dining room

bars

Quality of drinks:
3.0 / 5
Variety on offer:
3.0 / 5
Friendliness of the staff:
3.0 / 5
Value-for-money:
3.0 / 5
Atmosphere:
3.0 / 5
favourite bar
Zebra
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Entertainment

2.5 / 5 2 von fünf und mehr Sterne Bewertungen
overall impression:
3.0 / 5
Quality of the show programme:
2.0 / 5
Variety on offer:
2.0 / 5
Description
Shows were in order but not outstanding we did 2 cruise back to back and the second week was a repeat performance the music and bands were very good-
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Sport

2.0 / 5 2 von fünf und mehr Sterne Bewertungen
overall impression:
2.0 / 5
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Wellness & swimming pool area

1.8 / 5
overall impression:
1.0 / 5
Quality of the spa/wellness offers:
3.0 / 5
Variety on offer:
3.0 / 5
price-performance ratio spa:
1.0 / 5
Cleanliness of the pool area:
3.0 / 5
Size of the pool area:
3.0 / 5
Description
the sauna and steam room- initially required to pay approximately Euro 130 for 1 week for us this was increased to over Euro 150 on the second part of the cruise. Compared to all other cruises we have been on this seemed very excessive as it is usually free Hairdresser and Beauty prices within norm for cruise ship
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service check-in & check-out

3.8 / 5 3 von fünf und mehr Sterne Bewertungen
overall impression:
4.0 / 5
kindness and competence...
 
... at reception:
4.0 / 5
... of the cabin crew:
3.0 / 5
... of the whole staff:
3.0 / 5
... at check-in:
4.0 / 5
... at check-out:
4.0 / 5
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More information

Estimate of the average age on board:
60
Recommended dress on board
Sporty elegant
Recommended for cruise type
Family & fun
Value-for-money
good
Unavoidable additional costs on board
Less than 50 € per day
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tips and recommendations

Mein persönlicher Tipp
Best time to travel is a very individual thing- children, destination, expectations etc. For us relaxation, discovering new places, meeting people and a little luxury are important
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