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  5. Evaluation 258099
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Ship Ratings MSC Fantasia

customer evaluation for MSC Fantasia (Travel period August 2023) from e-hoi cruise fan

e-hoi cruise fan
3.7 / 5
12 days Iceland with MSC Fantasia
Mooie reis, fijn personeel…YC boarding en YC restaurants moeten/kunnen echt veel beter.
Examined client We guarantee the authenticity of this evaluation.
The e-hoi customer is verifiable traveled by this ship.
Recommends the cruise
Has made 3 cruises

Travel data

Journey time:
August 2023
Journey duration:
12 days
Destination:
Iceland
Countries:
Germany, Great Britain, Iceland
Harbours:
Reykjavik (Iceland), Akureyri (Iceland), Ísafjörður (Iceland), Lerwick (Shetland Islands, Scotland), Kirkwall (Orkney, Scotland), Kiel (Germany)
Type of cabin:
Suite
Away on a trip:
Couple
Accompanying children:
None
Type of cruise:
Loose & casual

Evaluation categories

Ship
Cabin
Routes
Gastronomy
Restaurants
bars
Entertainment
Sport
Wellness
service check-in & check-out
More information
tips and recommendations

Ship

4.0 / 5
overall impression:
4.0 / 5
state:
4.0 / 5
cleanness:
4.0 / 5
Description
Mooi schip, goed onderhouden
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Cabin

4.7 / 5
overall impression:
5.0 / 5
cleanness:
5.0 / 5
Facilities:
4.0 / 5
Size:
4.0 / 5
Description
Mooie hut met balkon
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Routes

overall impression:
5.0 / 5
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Gastronomy

3.1 / 5
Description
Restaurants Yecht Club helaas onder maat. Eten niet gaar of juist te veel doorgekookt. Eten op dek altijd koud. Niet alle wijn van de kleine dagkaart leverbaar.

Restaurants

Quality of the food and drinks:
2.0 / 5
Variety on offer:
3.0 / 5
Friendliness of the staff:
4.0 / 5
cleanness:
4.0 / 5
Atmosphere:
4.0 / 5
favourite restaurant
YC

bars

Quality of drinks:
5.0 / 5
Variety on offer:
5.0 / 5
Friendliness of the staff:
5.0 / 5
Value-for-money:
5.0 / 5
Atmosphere:
5.0 / 5
favourite bar
YC
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Entertainment

4.0 / 5
overall impression:
4.0 / 5
Quality of the show programme:
4.0 / 5
Description
Alleen gebruik gemaakt van theater. Mooie show
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Sport

3.0 / 5
overall impression:
3.0 / 5
Quality of the sports offers:
3.0 / 5
Variety on offer:
3.0 / 5
Description
Te weinig fietsen
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Wellness & swimming pool area

3.0 / 5
overall impression:
3.0 / 5
Description
Geen gebruik van gemaakt
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service check-in & check-out

2.9 / 5
overall impression:
2.0 / 5
kindness and competence...
 
... at reception:
4.0 / 5
... of the cabin crew:
5.0 / 5
... of the whole staff:
5.0 / 5
... at check-in:
2.0 / 5
... at check-out:
3.0 / 5
Description
Incheck en boarding slecht geregeld. Vanaf YC bus geen begeleiding door security en naar hut. Om 1130 uur ingecheckt, kamer pas om 1430 uur beschikbaar. Bagage pas om resp 1600 en 1800 uur beschikbaar….dus geen zwemkleding bij de hand
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More information

Estimate of the average age on board:
50
Recommended dress on board
no recommendation
Recommended for cruise type
Loose & casual
Value-for-money
okay
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tips and recommendations

Mein persönlicher Tipp
Meer aandacht voor YC kwaliteit bij boarden. YC Restaurants waren echt ondermaats. Meer actieve rol receptie bij vragen.
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