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  5. Evaluation 268249
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Ship Ratings MSC Preziosa

customer evaluation for MSC Preziosa (Travel period August 2023) from Therese Lepold

Therese Lepold
3.6 / 5
15 days Northern countries with MSC Preziosa
Es war eine sehr schöne Reise! Allerdings wurde sie leider völlig unnötig beim Verlassen des Schiffes durch unfreundliches Rezeptions-Personal mit Ärger beendet. Schade ist auch das im Vorfeld offenbar die Reederei nicht genau weiß was au dem Schiff läuft, es können dort keine Fragen wirklich geklärt werden.
Examined client We guarantee the authenticity of this evaluation.
The e-hoi customer is verifiable traveled by this ship.
Recommends the cruise
Has made 3 cruises

Travel data

Journey time:
August 2023
Journey duration:
15 days
Destination:
Northern countries
Countries:
Germany, Norway, Svalbard and Jan Mayen
Harbours:
Hamburg (Germany), Olden (Nordfjord, Norway), Stavanger (Norway), Honningsvåg (Norway), Tromsø (Norway), Longyearbyen (Spitzbergen, Svalbard), Molde (Romsdalsfjord, Norway)
Type of cabin:
Balcony
Away on a trip:
Couple
Accompanying children:
None
Type of cruise:
Loose & casual

Evaluation categories

Ship
Cabin
Routes
Gastronomy
Restaurants
bars
Entertainment
Sport
Wellness
service check-in & check-out
More information
tips and recommendations

Ship

4.5 / 5
overall impression:
4.0 / 5
state:
5.0 / 5
cleanness:
5.0 / 5
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Cabin

4.2 / 5
overall impression:
4.0 / 5
cleanness:
5.0 / 5
Facilities:
4.0 / 5
Size:
4.0 / 5
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Routes

overall impression:
5.0 / 5
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Gastronomy

4.2 / 5

Restaurants

Quality of the food and drinks:
4.0 / 5
Variety on offer:
5.0 / 5
Friendliness of the staff:
5.0 / 5
cleanness:
5.0 / 5
Atmosphere:
3.0 / 5

bars

Quality of drinks:
4.0 / 5
Variety on offer:
5.0 / 5
Friendliness of the staff:
5.0 / 5
Value-for-money:
3.0 / 5
Atmosphere:
4.0 / 5
favourite bar
Safari-Bar
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Entertainment

2.3 / 5
overall impression:
1.0 / 5
Quality of the show programme:
3.0 / 5
Variety on offer:
4.0 / 5
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Sport

3.0 / 5
overall impression:
3.0 / 5
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Wellness & swimming pool area

2.0 / 5
overall impression:
1.0 / 5
Quality of the spa/wellness offers:
3.0 / 5
Variety on offer:
2.0 / 5
price-performance ratio spa:
3.0 / 5
Cleanliness of the pool area:
4.0 / 5
Size of the pool area:
3.0 / 5
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service check-in & check-out

2.5 / 5
overall impression:
2.0 / 5
kindness and competence...
 
... at reception:
2.0 / 5
... of the cabin crew:
5.0 / 5
... of the whole staff:
3.0 / 5
... at check-in:
4.0 / 5
... at check-out:
1.0 / 5
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More information

Estimate of the average age on board:
50
Recommended dress on board
no recommendation
Recommended for cruise type
Classical & elegant
Value-for-money
okay
Unavoidable additional costs on board
Less than 50 € per day
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tips and recommendations

Mein persönlicher Tipp
Etwas mehr und frühere Infos über z.B. Ablauf und Uhrzeit der Ausflüge um es möglich zu machen, das man evtl. zwei Ausflüge an einem längeren Aufenthalt planen kann. Infotafeln über die Ausflüge an Bord in mehreren Sprachen, nicht 4mal das Gleiche auf 4 verschiedenen Bildschirmen. Infos überhaupt besser an der Rezeption bündeln. Beim Check out höhere Kapazität an den Ausgängen planen um diese endlosen Schlangen zu vermeiden.
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