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  5. Evaluation 67857
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Assistance! This rating is translated from German.

Ship Ratings Serenade of the Seas

customer evaluation for Serenade of the Seas (Travel period September 2015) from e-hoi cruise fan

e-hoi cruise fan
3.8 / 5
14 days New England with Serenade of the Seas
KF nicht schlecht es gibt aber eine große Anzahl von Verbesserungen
Examined client We guarantee the authenticity of this evaluation.
The e-hoi customer is verifiable traveled by this ship.
Recommends the cruise
Has made 8 cruises

Travel data

Journey time:
September 2015
Journey duration:
14 days
Destination:
New England
Countries:
USA, Canada
Harbours:
Québec (Québec, Canada), Charlottetown (Prince Edward Island, Canada), Halifax (Nova Scotia, Canada), Saint John (New Brunswick, Canada), Bar Harbor (Maine, USA), Rockland/Camden (Maine, USA), Portland (Maine, USA), Cape Liberty - New York (New Jersey, USA)
Type of cabin:
Outside
Away on a trip:
Couple
Accompanying children:
None
Type of cruise:
Nature & Discoverer

Evaluation categories

Port Information
Ship
Cabin
Routes
Gastronomy
Restaurants
bars
Entertainment
family-friendliness
Sport
Wellness
service check-in & check-out
More information
tips and recommendations

Harbor Info and Shore Excursions

Rockland/Camden (Maine, USA)

Landausflug:
Camden and Mount Battie Summit, wunderbarer Rundblick über die Bucht und auf Camden, Ausflug geeignet für Spaziergänger und Flanierer, Hier kann man Ostküstenkanadier kennenlernen
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Ship

4.3 / 5
overall impression:
4.0 / 5
state:
4.0 / 5
cleanness:
5.0 / 5
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Cabin

3.8 / 5
overall impression:
4.0 / 5
cleanness:
4.0 / 5
Facilities:
4.0 / 5
Size:
3.0 / 5
Description
Kabinenbetreuung sehr Gut : "Diana"
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Routes

overall impression:
3.0 / 5
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Gastronomy

4.1 / 5
Description
Unser Ober am vorreservierten Tisch war Spitze, Sein Name war "Juna", Es sollte eine Belobigung an die " Serenade of the Seas" weitergeleitet werden !

Restaurants

Quality of the food and drinks:
5.0 / 5
Variety on offer:
5.0 / 5
Friendliness of the staff:
5.0 / 5
cleanness:
5.0 / 5
Atmosphere:
4.0 / 5

bars

Quality of drinks:
4.0 / 5
Variety on offer:
4.0 / 5
Friendliness of the staff:
3.0 / 5
Value-for-money:
3.0 / 5
Atmosphere:
3.0 / 5
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Entertainment

3.0 / 5
overall impression:
3.0 / 5
Quality of the show programme:
3.0 / 5
Variety on offer:
3.0 / 5
Description
keine Angaben
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family-friendliness

Description
keine Angabe
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Sport

Description
Keine Angabe - nicht genutzt
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Wellness & swimming pool area

Description
Keine Angabe - nicht genutzt
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service check-in & check-out

3.0 / 5
overall impression:
3.0 / 5
kindness and competence...
 
... at reception:
1.0 / 5
... of the cabin crew:
3.0 / 5
... of the whole staff:
3.0 / 5
... at check-in:
4.0 / 5
... at check-out:
4.0 / 5
Description
Eine deutschsprachige Hostess am Desk ist unzureichend. Hier besteht eine entscheidende Service-Lücke, die Welt besteht nicht nur aus englischsprechenden Menschen, auch ein Mindestmaß an Deutschkenntissen ist erforderlich !
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More information

Estimate of the average age on board:
70
Recommended dress on board
Sporty elegant
Recommended for cruise type
Loose & casual
Value-for-money
poor
Unavoidable additional costs on board
Up to 100 € per day
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tips and recommendations

Mein persönlicher Tipp
Angebot der Ausflüge in Deutscher Sprache Tägliche Bord-Zeitung auch in Deutsch, Das ist Mindestforderung für Deutsche Touristen
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