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Ship Ratings Costa Mediterranea

customer evaluation for Costa Mediterranea (Travel period December 2016) from Georg Herrmann

Georg Herrmann

1.8 / 5

8 days Western Mediterranean with Costa Mediterranea

Costa hat die 2. Change nicht genutzt - nie wieder Costa

Examined client

Has made 9 cruises

Travel data

Journey time:

December 2016

Journey duration:

8 days

Destination:

Western Mediterranean

Countries:

Italy, Spain

Harbours:

Barcelona (Spain), Naples (Italy), Palermo (Sicily, Italy), Palma (Mallorca, Balearic Islands), Savona (Italy), Valencia (Spain)

Type of cabin:

Outside

Away on a trip:

Couple

Accompanying children:

None

Type of cruise:

Loose & casual

Evaluation categories

service check-in & check-out

More information

Ship

1.5 / 5

state:

1.0 / 5

cleanness:

2.0 / 5

Cabin

2.3 / 5

overall impression:

2.0 / 5

cleanness:

1.0 / 5

Facilities:

3.0 / 5

Size:

4.0 / 5

Routes

overall impression:

4.0 / 5

Gastronomy

1.9 / 5

Description

Zu wenig Personal, unfreundliches Personal, Reinigungspersonal mangelhaft, versiffte Kissen, Trinkgeldabzocke im höchsten Ausmaß, Tische im Büffetrestaurant werden schlecht oder gar nicht abgeräumt, unfähiges Personal bei der Abholung am Flughafen, bevorzugung der italienischen Gäste an Bord, Showprogramm langweilig, Cruisedirektorin unfähig, Tische zu eng gestellt im Restaurant

Restaurants

Quality of the food and drinks:

1.0 / 5

Variety on offer:

2.0 / 5

Friendliness of the staff:

4.0 / 5

cleanness:

2.0 / 5

Atmosphere:

2.0 / 5

bars

Quality of drinks:

3.0 / 5

Variety on offer:

3.0 / 5

Friendliness of the staff:

4.0 / 5

Value-for-money:

3.0 / 5

Atmosphere:

3.0 / 5

Entertainment

1.3 / 5

overall impression:

1.0 / 5

Quality of the show programme:

1.0 / 5

Variety on offer:

2.0 / 5

Wellness & swimming pool area

3.0 / 5

price-performance ratio spa:

3.0 / 5

Size of the pool area:

3.0 / 5

service check-in & check-out

1.3 / 5

overall impression:

1.0 / 5

kindness and competence...

... at reception:

1.0 / 5

... of the cabin crew:

1.0 / 5

... of the whole staff:

3.0 / 5

... at check-out:

1.0 / 5

More information

Estimate of the average age on board:

Recommended dress on board

Casual

Value-for-money

okay

Unavoidable additional costs on board

Less than 50 € per day

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