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  4. MSC Opera
  5. Evaluation 140366
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Ship Ratings MSC Opera

customer evaluation for MSC Opera (Travel period January 2019) from Erich Detlef Voigtländer

Erich Detlef Voigtländer
2.7 / 5
15 days Western Caribbean with MSC Opera
Erste und definitiv letzte Reise mit MSC. Solch ein Durcheinander bei Rezeption und den Sicherheitsübungen ist nicht zu akzeptieren. Ausflugorganisation ist auch schwer verbesserungsbedürftig.
Examined client We guarantee the authenticity of this evaluation.
The e-hoi customer is verifiable traveled by this ship.
Has made 21 cruises

Travel data

Journey time:
January 2019
Journey duration:
15 days
Destination:
Western Caribbean
Countries:
Jamaica, Cuba, Belize, Mexico, Honduras, Cayman Islands
Harbours:
Belize City (Belize), Costa Maya (Yucatán, Mexico), Cozumel (Quintana Roo, Mexico), George Town (Grand Cayman, Cayman Islands), Havana (Cuba), Roatán (Islas de la Bahía, Honduras), Montego Bay (Jamaica)
Type of cabin:
Outside
Away on a trip:
Couple
Accompanying children:
None
Type of cruise:
Nature & Discoverer

Evaluation categories

Ship
Cabin
Routes
Gastronomy
Restaurants
bars
Entertainment
family-friendliness
Sport
Wellness
service check-in & check-out
More information
tips and recommendations

Ship

3.0 / 5
overall impression:
3.0 / 5
state:
3.0 / 5
cleanness:
3.0 / 5
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Cabin

2.8 / 5
overall impression:
3.0 / 5
cleanness:
4.0 / 5
Facilities:
3.0 / 5
Size:
1.0 / 5
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Routes

overall impression:
5.0 / 5
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Gastronomy

2.9 / 5
Description
Das Bufettrestaurant bietet eine große Vielfalt an. Beim Essen im Restaurant muß man Zeitmitbringen-langsame Bedienung und leider weniger schmackhaftes Essen.

Restaurants

Quality of the food and drinks:
2.0 / 5
Variety on offer:
3.0 / 5
Friendliness of the staff:
3.0 / 5
cleanness:
3.0 / 5
Atmosphere:
3.0 / 5
favourite restaurant
Buffet Deck 11

bars

Quality of drinks:
2.0 / 5
Variety on offer:
2.0 / 5
Friendliness of the staff:
3.0 / 5
Value-for-money:
3.0 / 5
Atmosphere:
3.0 / 5
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Entertainment

Description
wenig genutzt, Die Bibliothek ist gut ausgestattet.
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family-friendliness

Description
nicht genutzt
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Sport

Description
nicht genutzt.
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Wellness & swimming pool area

Description
nicht genutzt
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service check-in & check-out

1.6 / 5
overall impression:
1.0 / 5
kindness and competence...
 
... at reception:
1.0 / 5
... of the cabin crew:
5.0 / 5
... of the whole staff:
3.0 / 5
... at check-in:
1.0 / 5
... at check-out:
1.0 / 5
Description
Absolutes Chaos an der Rezeption. Nicht der Kunde steht im Mittelpunkt sonder das Telefon.
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More information

Estimate of the average age on board:
50
Recommended dress on board
Sporty elegant
Recommended for cruise type
Classical & elegant
Value-for-money
good
Unavoidable additional costs on board
Less than 50 € per day
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tips and recommendations

Mein persönlicher Tipp
Route und Timing war pefekt.
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