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  5. Evaluation 144928
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Ship Ratings MSC Orchestra

customer evaluation for MSC Orchestra (Travel period April 2019) from Eveline Suter-Schmidt

Eveline Suter-Schmidt
3.7 / 5
6 days Mediterranean with MSC Orchestra
MSC ist immer für Überraschungen gut. Service geht von "nicht vorhanden bis sehr gut".
Examined client We guarantee the authenticity of this evaluation.
The e-hoi customer is verifiable traveled by this ship.
Has made 21 cruises

Travel data

Journey time:
April 2019
Journey duration:
6 days
Destination:
Mediterranean
Countries:
Italy, Croatia, Albania
Harbours:
Civitavecchia / Rome (Italy), Dubrovnik (Croatia), Genoa (Italy), Venice (Italy), Sarandë (Albania)
Type of cabin:
Balcony
Away on a trip:
Family
Accompanying children:
1
Type of cruise:
Classical & elegant

Evaluation categories

Ship
Cabin
Routes
Gastronomy
Restaurants
bars
Entertainment
Wellness
service check-in & check-out
More information
tips and recommendations

Ship

3.8 / 5
overall impression:
4.0 / 5
state:
4.0 / 5
cleanness:
3.0 / 5
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Cabin

4.2 / 5
overall impression:
4.0 / 5
cleanness:
5.0 / 5
Facilities:
4.0 / 5
Size:
4.0 / 5
Description
Aurea Kabine Deck 12 mit Überhang. Gute Lage, aber Sonne kommt nur spärlich auf den Balkon. Geräusche von Deck 13 (Pooldeck) gut wahrnehmbar.
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Routes

overall impression:
4.0 / 5
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Gastronomy

4.0 / 5
Description
Am 1. Tag war der Service unterirdisch schlecht. Die ganze Servicecrew war genervt ab dem Publikum, dass zum Teilcharter gehörte. Erst als wir klarstellten, dass wir nicht dazugehören und keine Deutschen oder Österreicher sind, wurde es besser. Wir sind Black Member bei MSC. Essen war jedoch sehr gut. Free Choice Dining bei Aurea funktioniert überhaupt nicht. Wir mussten uns für eine frühe oder späte Tischzeit entscheiden. Das Getränkepaket Easy ist ein Witz. Zum Glück haben wir vorab ein upgrade gemacht.

Restaurants

Quality of the food and drinks:
4.0 / 5
Variety on offer:
4.0 / 5
Friendliness of the staff:
4.0 / 5
cleanness:
4.0 / 5
Atmosphere:
1.0 / 5
favourite restaurant
Shanghai

bars

Quality of drinks:
5.0 / 5
Variety on offer:
5.0 / 5
Friendliness of the staff:
4.0 / 5
Value-for-money:
4.0 / 5
Atmosphere:
4.0 / 5
favourite bar
Savannah
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Entertainment

4.0 / 5
overall impression:
4.0 / 5
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Wellness & swimming pool area

4.6 / 5
overall impression:
5.0 / 5
Quality of the spa/wellness offers:
5.0 / 5
Variety on offer:
5.0 / 5
price-performance ratio spa:
3.0 / 5
Cleanliness of the pool area:
4.0 / 5
Size of the pool area:
4.0 / 5
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service check-in & check-out

1.7 / 5
overall impression:
1.0 / 5
kindness and competence...
 
... at reception:
2.0 / 5
... of the cabin crew:
4.0 / 5
... of the whole staff:
3.0 / 5
... at check-in:
1.0 / 5
... at check-out:
2.0 / 5
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More information

Estimate of the average age on board:
40
Recommended dress on board
no recommendation
Recommended for cruise type
Loose & casual
Value-for-money
okay
Unavoidable additional costs on board
Less than 50 € per day
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tips and recommendations

Mein persönlicher Tipp
Easy Getränkepaket nicht brauchbar, das ist klar eine Leistungsabbau von MSC in der Kategorie Aurea.
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