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AIDAluna
Evaluation 151711

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Ship Ratings AIDAluna

customer evaluation for AIDAluna (Travel period August 2019) from Michaela Michel

Michaela Michel

3.9 / 5

12 days Baltic Sea with AIDAluna

Trotz Mängel war es eine wunderschöne Reise, die ich jedem empfehlen kann.

Examined client

Recommends the cruise

Has made 3 cruises

Travel data

Journey time:

August 2019

Journey duration:

12 days

Destination:

Baltic Sea

Countries:

Germany, Denmark, Norway, Russia, Sweden, Finland, Estonia

Harbours:

Helsinki (Finland), Copenhagen (Denmark), Oslo (Norway), Stockholm (Sweden), St. Petersburg (Russia), Tallinn (Estonia), Kiel (Germany), Gothenburg (Sweden)

Type of cabin:

Inside

Away on a trip:

Friends

Accompanying children:

None

Type of cruise:

Loose & casual

Evaluation categories

service check-in & check-out

More information

Ship

4.0 / 5

overall impression:

4.0 / 5

state:

4.0 / 5

cleanness:

4.0 / 5

Cabin

4.0 / 5

overall impression:

4.0 / 5

cleanness:

4.0 / 5

Facilities:

4.0 / 5

Size:

4.0 / 5

Description

Es war eine Innenkabine, im guten Zustand.

Routes

overall impression:

5.0 / 5

Gastronomy

3.6 / 5

Restaurants

Quality of the food and drinks:

4.0 / 5

Variety on offer:

4.0 / 5

Friendliness of the staff:

4.0 / 5

cleanness:

3.0 / 5

Atmosphere:

5.0 / 5

bars

Quality of drinks:

5.0 / 5

Variety on offer:

5.0 / 5

Friendliness of the staff:

4.0 / 5

Value-for-money:

4.0 / 5

Atmosphere:

4.0 / 5

Entertainment

4.5 / 5

overall impression:

4.0 / 5

Quality of the show programme:

5.0 / 5

Variety on offer:

5.0 / 5

family-friendliness

Description

Wurde nicht genutzt.

Sport

3.0 / 5

overall impression:

3.0 / 5

Description

Wurde nicht benutzt.

Wellness & swimming pool area

4.7 / 5

overall impression:

5.0 / 5

Quality of the spa/wellness offers:

5.0 / 5

Variety on offer:

5.0 / 5

price-performance ratio spa:

4.0 / 5

Cleanliness of the pool area:

4.0 / 5

Size of the pool area:

4.0 / 5

service check-in & check-out

3.2 / 5

overall impression:

3.0 / 5

kindness and competence...

... at reception:

4.0 / 5

... of the cabin crew:

4.0 / 5

... of the whole staff:

4.0 / 5

... at check-in:

1.0 / 5

... at check-out:

4.0 / 5

Description

Unser Check-in war etwas schwierig, da die Internetverbindung ausgefallen war und keiner registriert werden konnte. 2-3h in der Warteschlage. Leider nicht mal ein Getränkeangebot oder gar eine Erklärung der Mitarbeiter. Schade.