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Ship Ratings MSC Fantasia

customer evaluation for MSC Fantasia (Travel period October 2019) from Jacoba Buuron

Jacoba Buuron
3.8 / 5
8 days Western Mediterranean with MSC Fantasia
Het is een mooie vakantie, je komt op veel leuke plekken en hebt voldoende tijd voor uitstapjes. Ook op het schip is genoeg te beleven. We zien wel een achteruitgang in de service en kwaliteit, bv geen tissues meer op de badkamers, zeer druk en onpersoonlijk personeel en een hoog casual gehalte. Volgende keer betaal ik liever wat meer voor wat meer luxe beleving.
Examined client We guarantee the authenticity of this evaluation.
The e-hoi customer is verifiable traveled by this ship.
Recommends the cruise
Has made 4 cruises

Travel data

Journey time:
October 2019
Journey duration:
8 days
Destination:
Western Mediterranean
Countries:
Italy, France, Spain
Harbours:
Genoa (Italy), Marseille (France), Naples (Italy), Palma (Mallorca, Balearic Islands), Livorno / Florence/Pisa (Italy), Ibiza (Balearic Islands, Spain)
Type of cabin:
Inside
Away on a trip:
Friends
Accompanying children:
None
Type of cruise:
Classical & elegant

Evaluation categories

Ship
Cabin
Routes
Gastronomy
Restaurants
bars
Entertainment
service check-in & check-out
More information

Ship

3.8 / 5
overall impression:
4.0 / 5
state:
3.0 / 5
cleanness:
4.0 / 5
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Cabin

4.5 / 5
overall impression:
5.0 / 5
cleanness:
4.0 / 5
Facilities:
3.0 / 5
Size:
5.0 / 5
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Routes

overall impression:
5.0 / 5
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Gastronomy

4.4 / 5
Description
Red velvet restaurant : heerlijk eten hier, altijd keuze uit 3 gerechten, weinig pasta gerechten. Het personeel lijkt onderbezet waardoor het erg hectisch overkomt en je soms wat lang op je drankje moet wachten. Je wordt wel met anderen aan 1 tafel geplaatst, ondanks verzoek voor tafel voor 2. Het buffet restaurant : altijd super druk, veel keuze , en lekker eten, kwaliteit is echt goed

Restaurants

Quality of the food and drinks:
5.0 / 5
Variety on offer:
4.0 / 5
Friendliness of the staff:
3.0 / 5
cleanness:
2.0 / 5
Atmosphere:
3.0 / 5
favourite restaurant
red velvet

bars

Quality of drinks:
5.0 / 5
Variety on offer:
4.0 / 5
Friendliness of the staff:
3.0 / 5
Value-for-money:
3.0 / 5
Atmosphere:
5.0 / 5
favourite bar
wine bar
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Entertainment

3.5 / 5
overall impression:
4.0 / 5
Quality of the show programme:
3.0 / 5
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service check-in & check-out

2.9 / 5
overall impression:
3.0 / 5
kindness and competence...
 
... at reception:
3.0 / 5
... of the cabin crew:
5.0 / 5
... of the whole staff:
2.0 / 5
... at check-in:
2.0 / 5
... at check-out:
2.0 / 5
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More information

Estimate of the average age on board:
40
Recommended dress on board
Casual
Recommended for cruise type
Loose & casual
Value-for-money
very good
Unavoidable additional costs on board
Less than 50 € per day
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Top cruising area
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Mediterranean Caribbean Northern countries Canary Islands Transatlantic Atlantic British Isles Iceland South America Western Europe
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