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  5. Evaluation 165730
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Ship Ratings AIDAbella

customer evaluation for AIDAbella (Travel period December 2019) from e-hoi cruise fan

e-hoi cruise fan
2.5 / 5
15 days South East Asia with AIDAbella
Examined client We guarantee the authenticity of this evaluation.
The e-hoi customer is verifiable traveled by this ship.
Has made 21 cruises

Travel data

Journey time:
December 2019
Journey duration:
15 days
Destination:
South East Asia
Countries:
Thailand, Malaysia, Singapore
Harbours:
Laem Chabang - Bangkok (Thailand), Kelang / Kuala Lumpur (Malaysia), Singapore (Singapore), Langkawi (Malaysia), Penang (Malaysia), Phuket (Thailand), Ko Samui (Thailand)
Type of cabin:
Outside
Away on a trip:
Couple
Accompanying children:
None
Type of cruise:
Loose & casual

Evaluation categories

Ship
Cabin
Routes
Gastronomy
Restaurants
bars
Sport
Wellness
service check-in & check-out

Ship

3.0 / 5
overall impression:
3.0 / 5
state:
3.0 / 5
cleanness:
3.0 / 5
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Cabin

2.5 / 5
overall impression:
2.0 / 5
cleanness:
3.0 / 5
Facilities:
3.0 / 5
Size:
3.0 / 5
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Routes

overall impression:
2.0 / 5
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Gastronomy

2.5 / 5
Description
Grösste Teils Essen im Restaurant nur für 1 Stunde!!....schlägt die volle Stunde, wird alles abgeräumt und der Gast soll an die Bars um.weiter zu konsumieren.

Restaurants

Quality of the food and drinks:
3.0 / 5
Variety on offer:
3.0 / 5
Friendliness of the staff:
4.0 / 5
cleanness:
3.0 / 5
Atmosphere:
2.0 / 5
favourite restaurant
Bella Vista

bars

Quality of drinks:
3.0 / 5
Variety on offer:
3.0 / 5
Friendliness of the staff:
3.0 / 5
Value-for-money:
3.0 / 5
Atmosphere:
3.0 / 5
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Sport

5.0 / 5
overall impression:
5.0 / 5
Quality of the sports offers:
5.0 / 5
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Wellness & swimming pool area

1.0 / 5
overall impression:
1.0 / 5
Size of the pool area:
1.0 / 5
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service check-in & check-out

1.0 / 5
overall impression:
1.0 / 5
Description
Nun, der Service, vor allem der des Kundenservices war unbeschreiblich schlecht bis ignorant, sodass wir sicherlich keine Kreuzfahrt mehr bei AIDA buchen werden. Zum Abschluss werden wir die diesbezüglichen Emails Ihrer Mitarbeiter, die Namen wurden Ihnen mehrfach mitgeteilt, im Internet veröffentlichen!
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