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Ship Ratings MSC Opera

customer evaluation for MSC Opera (Travel period June 2024) from Beat Anton Bieri

Beat Anton Bieri
2.5 / 5
8 days Eastern Mediterranean with MSC Opera
Abholung am Flughafen verspätet vom Fahrer. Dann wurde er mit dem Auto nicht zum Schiff gelassen weil er kein gültiger Pass hatte. 11/2 Std. im Auto gewartet. Kabine 9144 konnte ASir Contition nicht auf wärmer gestellt werde. Haben in der Nacht gefroren und 2 Decken verlangt. Techniker konnte Problem nicht beheben. Sind völlig erkältet jetzt nachhause gekommen. Flug viel verspätet und Anschlussflug verpasst. Späht Abends weiterFlug nach Zürich. Dann sind Koffern nicht angekommen. Einen Koffer war zur Zeit unauffindbar. Koffer nachhausegeliefert Sonntag Nacht 11:30 . Der Fahrer hat 2 mal angerufen und Termin nach hinten verschoben. Das war keine schöne Kreuzfahrt und so etwas noch nicht erlebt.Die Kabine war so klein und wir wollten wegen der Air Condition wechseln was nicht möglich war.
Examined client We guarantee the authenticity of this evaluation.
The e-hoi customer is verifiable traveled by this ship.
Has made 13 cruises

Travel data

Journey time:
June 2024
Journey duration:
8 days
Destination:
Eastern Mediterranean
Countries:
Italy, Greece
Harbours:
Bari (Italy), Katákolon / Olympia (Greece), Piraeus / Athens (Greece), Santorini (Greece), Argostoli (Kefalonia, Greece), Kerkyra (Corfu, Greece)
Type of cabin:
Balcony
Away on a trip:
Couple
Accompanying children:
None
Type of cruise:
Nature & Discoverer

Evaluation categories

Ship
Cabin
Routes
Gastronomy
Restaurants
bars
Wellness
service check-in & check-out

Ship

1.5 / 5
overall impression:
1.0 / 5
state:
1.0 / 5
cleanness:
3.0 / 5
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Cabin

1.7 / 5
overall impression:
1.0 / 5
cleanness:
4.0 / 5
Facilities:
2.0 / 5
Size:
1.0 / 5
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Routes

overall impression:
4.0 / 5
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Gastronomy

3.6 / 5
Description:
1x Deck 12 zum essen, Tische schmutzig, nicht abgeräumt. im Aurea Bereich alles gut

Restaurants

Quality of the food and drinks:
3.0 / 5
Variety on offer:
3.0 / 5
Friendliness of the staff:
4.0 / 5

bars

Quality of drinks:
4.0 / 5
Variety on offer:
3.0 / 5
Friendliness of the staff:
4.0 / 5
Value-for-money:
2.0 / 5
Atmosphere:
3.0 / 5
favourite bar
keine
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Wellness & swimming pool area

3.5 / 5
overall impression:
3.0 / 5
Cleanliness of the pool area:
4.0 / 5
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service check-in & check-out

3.7 / 5
overall impression:
4.0 / 5
kindness and competence...
 
... at reception:
3.0 / 5
... of the cabin crew:
4.0 / 5
... of the whole staff:
3.0 / 5
... at check-in:
3.0 / 5
... at check-out:
4.0 / 5
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