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  5. Evaluation 402842
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Ship Ratings Costa Diadema

customer evaluation for Costa Diadema (Travel period October 2025) from Kerstin Rhiel

Kerstin Rhiel
2.3 / 5
11 days Western Mediterranean with Costa Diadema
Wo kann ich eine Beschwerde einreichen. Die Ausflüge waren eine Katastrophe. Das war kein Urlaub sondern Stress
Examined client We guarantee the authenticity of this evaluation.
The e-hoi customer is verifiable traveled by this ship.
Has made 4 cruises

Travel data

Journey time:
October 2025
Journey duration:
11 days
Destination:
Western Mediterranean
Countries:
Italy, France, Spain, Morocco, Gibraltar
Harbours:
Cádiz (Spain), Málaga (Spain), Gibraltar (Gibraltar), Barcelona (Spain), Marseille (France), Savona (Italy), Casablanca (Morocco), Tangiers (Morocco)
Type of cabin:
Balcony
Away on a trip:
Family
Accompanying children:
3
Type of cruise:
Loose & casual

Evaluation categories

Ship
Cabin
Routes
Gastronomy
Restaurants
bars
Entertainment
family-friendliness
Sport
Wellness
service check-in & check-out
More information
tips and recommendations

Ship

2.3 / 5
overall impression:
2.0 / 5
state:
2.0 / 5
cleanness:
3.0 / 5
Description
Das Schiff veraltet, das Personal unfreundluch. Bei Reklamationen keine Rückmeldung, obwohl uns dies vom Personal mitgeteilt wurde.
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Cabin

4.0 / 5
overall impression:
5.0 / 5
cleanness:
5.0 / 5
Facilities:
2.0 / 5
Size:
2.0 / 5
Description
Das 4.Bett in eer Kabine, war komplett durchgelegen. Das war sogar für ein Kind eine Zumutung
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Routes

overall impression:
4.0 / 5
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Gastronomy

2.0 / 5
Description
Das Servicepersonal war sehe unfreundlich. Vorallem beim Abendessen

Restaurants

Quality of the food and drinks:
2.0 / 5
Variety on offer:
2.0 / 5
Friendliness of the staff:
2.0 / 5
cleanness:
1.0 / 5
Atmosphere:
2.0 / 5
favourite restaurant
Gab keins

bars

Quality of drinks:
2.0 / 5
Variety on offer:
2.0 / 5
Friendliness of the staff:
2.0 / 5
Value-for-money:
2.0 / 5
Atmosphere:
2.0 / 5
favourite bar
Gab keine
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Entertainment

1.0 / 5
overall impression:
1.0 / 5
Quality of the show programme:
1.0 / 5
Variety on offer:
1.0 / 5
Description
Absolute Katastrophe
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family-friendliness

1.2 / 5
Kids club:
2.0 / 5
Child-friendly facilities:
1.0 / 5
Child discount:
1.0 / 5
child’s placement:
1.0 / 5
Spielgefährten an Bord:
1.0 / 5
Description
Nicht für Familien zu empfehlen
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Sport

1.0 / 5
overall impression:
1.0 / 5
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Wellness & swimming pool area

3.9 / 5
overall impression:
5.0 / 5
Quality of the spa/wellness offers:
4.0 / 5
Variety on offer:
4.0 / 5
price-performance ratio spa:
2.0 / 5
Cleanliness of the pool area:
2.0 / 5
Size of the pool area:
2.0 / 5
Description
Einziger Lichtblick. Nettes Personal
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service check-in & check-out

1.7 / 5
overall impression:
1.0 / 5
kindness and competence...
 
... at reception:
1.0 / 5
... of the cabin crew:
5.0 / 5
... of the whole staff:
2.0 / 5
... at check-in:
2.0 / 5
... at check-out:
2.0 / 5
Description
Katastrophe
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More information

Estimate of the average age on board:
60
Recommended dress on board
Casual
Recommended for cruise type
Loose & casual
Value-for-money
poor
Unavoidable additional costs on board
Less than 50 € per day
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tips and recommendations

Mein persönlicher Tipp
Nach der Erfahrung lieber wieder MSC
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