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  5. Evaluation 44645
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Ship Ratings MSC Magnifica

customer evaluation for MSC Magnifica (Travel period April 2014) from Renate Augsburg

Renate Augsburg
2.2 / 5
4 days North Sea with MSC Magnifica
Schlechteste Kreuzfahrt, die ich je gemacht habe (35 Cruises) Kein Tischwasser und Kaffee umsonst im Restaurant. Alles muss bezahlt werden. Bei anderen Reedereien inclusiv.
Examined client We guarantee the authenticity of this evaluation.
The e-hoi customer is verifiable traveled by this ship.
Has made 21 cruises

Travel data

Journey time:
April 2014
Journey duration:
4 days
Destination:
North Sea
Countries:
Germany, the Netherlands
Harbours:
Hamburg (Germany), Amsterdam (Netherlands)
Type of cabin:
Inside
Away on a trip:
Friends
Accompanying children:
None
Type of cruise:
Loose & casual

Evaluation categories

Ship
Cabin
Routes
Gastronomy
Restaurants
bars
Entertainment
Wellness
service check-in & check-out
More information
tips and recommendations

Ship

3.0 / 5
overall impression:
3.0 / 5
state:
3.0 / 5
cleanness:
3.0 / 5
Description
Keine gute Organisation. Endloses Schlangestehen beim Landgang. Service in den Bars schlecht. Zu wenig Personal und unwissend. Nicht entsprechend geschult.
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Cabin

2.5 / 5
overall impression:
3.0 / 5
cleanness:
2.0 / 5
Facilities:
2.0 / 5
Size:
2.0 / 5
Description
Fettflecken auf den Fenstern und Spiegeln, Schimmel in der Dusche. Keine Seife am Waschbecken. Defekter Spender wurde nicht ausgetauscht. Kabine wurde am letzten Abend nicht gemacht.
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Routes

overall impression:
3.0 / 5
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Gastronomy

1.5 / 5
Description
sehr kleine Portionen. Wenig Abwechselung, keine hochwertigen Speisen, Essen oftmals nur lauwarm, einige Sachen gab es gar nicht. Buffetrestaurant oft unsauber

Restaurants

Quality of the food and drinks:
2.0 / 5
Variety on offer:
1.0 / 5
Friendliness of the staff:
2.0 / 5
cleanness:
3.0 / 5
Atmosphere:
2.0 / 5

bars

Quality of drinks:
2.0 / 5
Friendliness of the staff:
1.0 / 5
Value-for-money:
2.0 / 5
Atmosphere:
3.0 / 5
favourite bar
Tiger
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Entertainment

1.5 / 5
overall impression:
2.0 / 5
Quality of the show programme:
1.0 / 5
Variety on offer:
1.0 / 5
Description
Theaterprogramm das Schlechteste, was ich je hatte!! Unterhaltung in den Bars war gut.
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Wellness & swimming pool area

1.5 / 5
Cleanliness of the pool area:
2.0 / 5
Size of the pool area:
1.0 / 5
Description
Pooldeck zu voll
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service check-in & check-out

1.5 / 5
overall impression:
1.0 / 5
kindness and competence...
 
... at reception:
1.0 / 5
... of the cabin crew:
2.0 / 5
... of the whole staff:
3.0 / 5
... at check-in:
1.0 / 5
... at check-out:
3.0 / 5
Description
Check in am 16.4. katastrophal. Unzumutbares Schlangestehen. Personal zu wenig kompetent
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More information

Estimate of the average age on board:
40
Recommended dress on board
Casual
Recommended for cruise type
Family & fun
Value-for-money
good
Unavoidable additional costs on board
Less than 50 € per day
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tips and recommendations

Mein persönlicher Tipp
Das Personal muss besser geschult werden. Es geht gar nicht, dass man von einem zum anderen geschickt wird und keiner weiss Bescheid
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