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Ship Ratings AIDAluna

customer evaluation for AIDAluna (Travel period September 2014) from Jürgen Gross

Jürgen Gross
3.4 / 5
14 days USA East Coast with AIDAluna
eine hervorragende Route, ein schönes Schiff, eine mangelafte Organisation bei zwei Ausflügen, verdirbt die Laune.
Has made 7 cruises

Travel data

Journey time:
September 2014
Journey duration:
14 days
Destination:
USA East Coast
Type of cabin:
Balcony
Away on a trip:
Couple
Accompanying children:
None
Type of cruise:
Loose & casual

Evaluation categories

Ship
Cabin
Routes
Gastronomy
Restaurants
Sport
Wellness
service check-in & check-out

Ship

4.0 / 5
overall impression:
4.0 / 5
state:
4.0 / 5
cleanness:
4.0 / 5
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Cabin

3.8 / 5
overall impression:
4.0 / 5
cleanness:
3.0 / 5
Facilities:
4.0 / 5
Size:
4.0 / 5
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Routes

overall impression:
4.0 / 5
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Gastronomy

3.0 / 5
Description
Abendessenzweiten viel zu kurz, dadurch ewiges Suchen nach sitzplatz, Gedränge an den Büffets, sehr unschön

Restaurants

Quality of the food and drinks:
3.0 / 5
Variety on offer:
4.0 / 5
Friendliness of the staff:
4.0 / 5
cleanness:
3.0 / 5
Atmosphere:
1.0 / 5
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Sport

3.5 / 5
Quality of the sports offers:
4.0 / 5
Variety on offer:
3.0 / 5
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Wellness & swimming pool area

4.0 / 5
overall impression:
4.0 / 5
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service check-in & check-out

1.8 / 5
overall impression:
1.0 / 5
kindness and competence...
 
... at reception:
3.0 / 5
... of the cabin crew:
3.0 / 5
... of the whole staff:
3.0 / 5
... at check-in:
3.0 / 5
... at check-out:
1.0 / 5
Description
Der chekcout in New York war katastrophal, lange Wartezeiten, großes Gedrängel wegen falscher Information.
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