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  5. Evaluation 73112
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Ship Ratings MSC Splendida

customer evaluation for MSC Splendida (Travel period April 2016) from e-hoi cruise fan

e-hoi cruise fan
2.8 / 5
12 days British Isles with MSC Splendida
ein völlig unzureichender Check-in, unorganisiert und chaotisch. Manche mussten bis zu 7 Stunden warten !! individueller Wunsch wurde nicht umgesetzt. Service-Entgelt von 9 € tgl. ist völlig überzogen, zudem bei Getränken schon 15% Service berechnet wird. Bezüglich dieser Frage war das Personal an der Rezeption leider sehr inkompetent, 5 Anfragen = 5 verschiedene Meinungen. Mehr und besser deutsch sprechendes Personal wäre mehr als wünschenswert.
Examined client We guarantee the authenticity of this evaluation.
The e-hoi customer is verifiable traveled by this ship.
Recommends the cruise
Has made 9 cruises

Travel data

Journey time:
April 2016
Journey duration:
12 days
Destinations:
British Isles, Atlantic
Countries:
Germany, Great Britain, Ireland
Harbours:
Hamburg (Germany), Invergordon (Scotland), Kirkwall (Orkney, Scotland), Greenock - Glasgow (Scotland), Dublin (Ireland), Cobh - Cork (Ireland), Southampton (England)
Type of cabin:
Balcony
Away on a trip:
Couple
Accompanying children:
None
Type of cruise:
Loose & casual

Evaluation categories

Ship
Cabin
Routes
Gastronomy
Restaurants
bars
service check-in & check-out
More information

Ship

3.0 / 5
overall impression:
3.0 / 5
state:
3.0 / 5
cleanness:
3.0 / 5
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Cabin

3.0 / 5
overall impression:
3.0 / 5
cleanness:
3.0 / 5
Facilities:
3.0 / 5
Size:
3.0 / 5
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Routes

overall impression:
4.0 / 5
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Gastronomy

3.2 / 5

Restaurants

Quality of the food and drinks:
3.0 / 5
Variety on offer:
4.0 / 5
Friendliness of the staff:
4.0 / 5
cleanness:
3.0 / 5
Atmosphere:
3.0 / 5

bars

Quality of drinks:
3.0 / 5
Variety on offer:
4.0 / 5
Friendliness of the staff:
4.0 / 5
Value-for-money:
3.0 / 5
Atmosphere:
3.0 / 5
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service check-in & check-out

1.7 / 5
overall impression:
1.0 / 5
kindness and competence...
 
... at reception:
1.0 / 5
... of the cabin crew:
4.0 / 5
... of the whole staff:
3.0 / 5
... at check-in:
1.0 / 5
... at check-out:
3.0 / 5
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More information

Estimate of the average age on board:
70
Recommended dress on board
Casual
Recommended for cruise type
Loose & casual
Value-for-money
poor
Unavoidable additional costs on board
Less than 50 € per day
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