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Ship Ratings Costa Deliziosa

customer evaluation for Costa Deliziosa (Travel period January 2017) from Jörg Parthier

Jörg Parthier

3.5 / 5

13 days Caribbean with Costa Deliziosa

Ich werde definitiv keine Ausflüge mehr im Vorfeld buchen . Die Organisation und Ausführung über e-hoi war ohne Komplikationen allso wir waren sehr zufrieden .

Examined client

Recommends the cruise

Has made 2 cruises

Travel data

Journey time:

January 2017

Journey duration:

13 days

Destination:

Caribbean

Countries:

USA, Dominican Republic, Jamaica, Mexico, Honduras, the Bahamas, Cayman Islands

Harbours:

Fort Lauderdale (Florida, USA), Nassau (New Providence, Bahamas), Amber Cove (Dominican Republic), Ocho Rios (Jamaica), George Town (Grand Cayman, Cayman Islands), Roatán (Islas de la Bahía, Honduras), Cozumel (Quintana Roo, Mexico)

Type of cabin:

Balcony

Away on a trip:

Couple

Accompanying children:

None

Type of cruise:

Nature & Discoverer

Evaluation categories

service check-in & check-out

More information

Ship

4.0 / 5

overall impression:

4.0 / 5

state:

4.0 / 5

cleanness:

4.0 / 5

Cabin

3.7 / 5

overall impression:

4.0 / 5

cleanness:

4.0 / 5

Facilities:

3.0 / 5

Size:

3.0 / 5

Routes

overall impression:

4.0 / 5

Gastronomy

3.5 / 5

Restaurants

Quality of the food and drinks:

3.0 / 5

Variety on offer:

2.0 / 5

Friendliness of the staff:

4.0 / 5

cleanness:

4.0 / 5

Atmosphere:

3.0 / 5

bars

Quality of drinks:

3.0 / 5

Variety on offer:

3.0 / 5

Friendliness of the staff:

4.0 / 5

Value-for-money:

1.0 / 5

Atmosphere:

3.0 / 5

Entertainment

3.5 / 5

overall impression:

4.0 / 5

Quality of the show programme:

3.0 / 5

Variety on offer:

3.0 / 5

family-friendliness

4.0 / 5

Kids club:

4.0 / 5

Sport

3.0 / 5

overall impression:

3.0 / 5

Wellness & swimming pool area

2.6 / 5

overall impression:

3.0 / 5

Quality of the spa/wellness offers:

2.0 / 5

Variety on offer:

2.0 / 5

price-performance ratio spa:

2.0 / 5

Cleanliness of the pool area:

3.0 / 5

Size of the pool area:

2.0 / 5

service check-in & check-out

3.1 / 5

overall impression:

3.0 / 5

kindness and competence...

... at reception:

3.0 / 5

... of the cabin crew:

4.0 / 5

... of the whole staff:

3.0 / 5

... at check-in:

3.0 / 5

... at check-out:

3.0 / 5

Description

Sehr unflexibler Service beim buchen von Ausflügen auf den Schiff. Es war nicht Möglich einen frühzeitig falsch gebuchten Ausflug zu stornieren , selbst die Chefin war sehr unkulant und nur auf das Verkaufen bedacht .Von Seiten des Veranstalters ( Costa ) wurde uns jedoch ein im Vorfeld gebuchter Ausflug storniert .