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  5. Evaluation 95810
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Ship Ratings AIDAluna

customer evaluation for AIDAluna (Travel period April 2017) from e-hoi cruise fan

e-hoi cruise fan
2.4 / 5
5 days North Sea with AIDAluna
Die Aida hat sehr nachgelassen. Freue mich auf die bei Ihnen bereits gebuchte Reise mit TUI meinschiff im Herbst.
Examined client We guarantee the authenticity of this evaluation.
The e-hoi customer is verifiable traveled by this ship.
Has made 11 cruises

Travel data

Journey time:
April 2017
Journey duration:
5 days
Destination:
North Sea
Countries:
Germany, Great Britain, the Netherlands
Harbours:
Hamburg (Germany), Dover (England), Ijmuiden - Amsterdam (Netherlands)
Type of cabin:
Balcony
Away on a trip:
Couple
Accompanying children:
None
Type of cruise:
Loose & casual

Evaluation categories

Ship
Cabin
Routes
Gastronomy
Restaurants
bars
Entertainment
family-friendliness
service check-in & check-out
More information

Ship

2.8 / 5
overall impression:
3.0 / 5
state:
2.0 / 5
cleanness:
3.0 / 5
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Cabin

2.2 / 5
overall impression:
2.0 / 5
cleanness:
3.0 / 5
Facilities:
3.0 / 5
Size:
1.0 / 5
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Routes

overall impression:
5.0 / 5
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Gastronomy

2.2 / 5
Description
Das Buffet war immer leer und man musste lange warten bis die Speisen nachgefüllt wurden

Restaurants

Quality of the food and drinks:
4.0 / 5
Variety on offer:
2.0 / 5
Friendliness of the staff:
3.0 / 5
Atmosphere:
1.0 / 5
favourite restaurant
Marktrestaurant

bars

Quality of drinks:
1.0 / 5
Variety on offer:
2.0 / 5
Friendliness of the staff:
3.0 / 5
Value-for-money:
1.0 / 5
Atmosphere:
3.0 / 5
favourite bar
Aidabar
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Entertainment

3.5 / 5
overall impression:
4.0 / 5
Quality of the show programme:
5.0 / 5
Variety on offer:
1.0 / 5
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family-friendliness

2.0 / 5
Child-friendly facilities:
2.0 / 5
Spielgefährten an Bord:
2.0 / 5
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service check-in & check-out

1.5 / 5
overall impression:
1.0 / 5
kindness and competence...
 
... at reception:
1.0 / 5
... of the cabin crew:
2.0 / 5
... of the whole staff:
3.0 / 5
... at check-in:
1.0 / 5
... at check-out:
3.0 / 5
Description
Chaotisch und anders als in anderen Häfen. Kredit bzw. ec Karte musste man zusätzlich an der Rezeption nach dem Check in registrieren lassen. Weiterhin wird am las Vegas Abend groß damit geworben dass man zu jedem Cocktail einen fünf Euro gutschein erhält. Dieses ist nur nach mehrmaliger Aufforderung an der Casino Kasse passiert. Die Kellner wussten davon nichts. Mein bordkonto wurde mehrfach doppelt belastet. Zudem hatten wir am zweiten Tag noch die Kosten des Vorgängers auf dem Konto. (1479 Euro).
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More information

Estimate of the average age on board:
60
Recommended dress on board
Casual
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