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Ship Ratings AIDAluna

customer evaluation for AIDAluna (Travel period September 2017) from Melanie Bretschneider

Melanie Bretschneider
2.8 / 5
15 days North America with AIDAluna
Nie wieder Aida Luna, SORRY
Examined client We guarantee the authenticity of this evaluation.
The e-hoi customer is verifiable traveled by this ship.
Has made 10 cruises

Travel data

Journey time:
September 2017
Journey duration:
15 days
Destination:
North America
Countries:
USA, the Bahamas, Bermuda
Harbours:
Baltimore (Maryland, USA), Nassau (New Providence, Bahamas), Port Canaveral (Florida, USA), Miami (Florida, USA), New York (New York, USA), Norfolk (Virginia, USA), Hamilton (Bermuda)
Type of cabin:
Outside
Away on a trip:
Family
Accompanying children:
1
Type of cruise:
Loose & casual

Evaluation categories

Ship
Cabin
Routes
Gastronomy
Restaurants
bars
Entertainment
Sport
Wellness
service check-in & check-out
More information

Ship

2.3 / 5
overall impression:
2.0 / 5
state:
2.0 / 5
cleanness:
3.0 / 5
Description
Das Schiff hat viele Mängel und ist schon etwas in die Jahre gekommen. Unter anderem kam mehrmals Ruß aus dem Schornstein welches das Schiff völlig verdreckte und niemand hat sich drum gekümmert.
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Cabin

3.0 / 5
overall impression:
3.0 / 5
cleanness:
4.0 / 5
Facilities:
3.0 / 5
Size:
2.0 / 5
Description
die Kabinen (Außen) sin für 4 Personen sehr eng bemessen aber ausreichend
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Routes

overall impression:
5.0 / 5
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Gastronomy

2.8 / 5
Description
Die Bars lassen keinen Wunsch offen und die Barkeeper sowie das Personal beherrschen ihr Handwerk und sind sehr freundlich. Die Buffetrestaurants lassen zu wünschen übrig ständig überfüllt und das Essen ist nicht sehr abwechslungsreich (wiederholt sich täglich) sowie geht man mit Salz nicht sparsam um. Den Tischwein kann man nicht trinken er schmeckt wie Essig.

Restaurants

Quality of the food and drinks:
2.0 / 5
Variety on offer:
1.0 / 5
Friendliness of the staff:
5.0 / 5
cleanness:
2.0 / 5
Atmosphere:
1.0 / 5

bars

Quality of drinks:
5.0 / 5
Variety on offer:
5.0 / 5
Friendliness of the staff:
5.0 / 5
Value-for-money:
5.0 / 5
Atmosphere:
5.0 / 5
favourite bar
Pool Bar
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Entertainment

2.5 / 5
overall impression:
2.0 / 5
Quality of the show programme:
3.0 / 5
Variety on offer:
3.0 / 5
Description
Das Casino ist es nicht wert schlecht gelauntes Personal und dort wartet man ewig auf Getränke
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Sport

4.0 / 5
overall impression:
3.0 / 5
Quality of the sports offers:
5.0 / 5
Variety on offer:
5.0 / 5
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Wellness & swimming pool area

4.3 / 5
overall impression:
5.0 / 5
Quality of the spa/wellness offers:
5.0 / 5
Variety on offer:
5.0 / 5
price-performance ratio spa:
3.0 / 5
Cleanliness of the pool area:
3.0 / 5
Size of the pool area:
2.0 / 5
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service check-in & check-out

1.9 / 5
overall impression:
1.0 / 5
kindness and competence...
 
... at reception:
1.0 / 5
... of the cabin crew:
5.0 / 5
... of the whole staff:
4.0 / 5
... at check-in:
2.0 / 5
... at check-out:
2.0 / 5
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More information

Estimate of the average age on board:
40
Recommended dress on board
Sporty elegant
Recommended for cruise type
Loose & casual
Value-for-money
good
Unavoidable additional costs on board
Less than 50 € per day
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